Time flies when you’re having fun, and 2017 seems to have breezed right on by. That must mean that we had a pretty great year! As the go-to 24-hour locksmith in the Felton area, we’ve helped a lot of people over the past year. We’re not saying that to pat ourselves on the back though. The truth of the matter is that it just feels good to help someone out in their time of need.

We’ve responded to calls from people who locked their keys in the car and needed to get back in as well as those from business owners who needed to have their locks rekeyed. At the end of the day, what we want you to know is that we’ll be there for you when you call.

With 2018 now in full swing, we’re settling into the resolutions we’ve made. What’s in store for the team at Pro-Lock and Safe, you ask? As a matter of fact, that’s the topic of today’s post, so keep reading to find out!

What to Expect From Us in the New Year

We Are Dedicated to Impeccable Customer Service

At Pro-Lock and Safe, we take great pride in our customer service. From day one, we have made it out highest priority to provide each and every client with a level of service that is simply unmatched by others in our industry. We know that you’re calling us because you’re dealing with a frustrating situation, but you can count on us to do everything we can to make your life just a little bit easier.

Our team isn’t content to simply do things the way we’ve always done them, however. That’s why we will be doubling down on our commitment to treating our customers right. You see, we believe that we can always find new ways to serve our customers. Regardless of the reason you call–whether you need a car key replacement because you lost your keys or you need a safe opened and the combination changed–you can count on us to provide you with a positive experience every single time.

We’re Serving More Locations Than Ever

You probably know us as the go-to locksmiths in Felton, but did you know that we serve the surrounding area as well? You’ll be pleased to hear that we do! In fact, if your town is near Felton, we would be happy to meet your needs. Our service location page breaks it all down pretty well, so don’t hesitate to check it out.

Whether you need a locksmith in Dover, Magnolia, Smyrna, Harrington, Felton, Wyoming, Camden, Houston, Viola, Frederica, Delmar, Selbyville, Lewes, Rehoboth, Long Neck, Georgetown, Milford, Seaford, Bethany Beach, Laurel, Greenwood, Dagsboro, Millsboro, Milton, or Ocean View, we’re just down the road. When you call us, just let us know what your situation is and we’ll let you know when we can arrive. We’ll even give you a free estimate for your job while you’re still on the phone with us so you can know exactly what to expect.

We believe that an informed customer is a happy customer, so we’ll provide you with all of the information you need and keep you in the loop while we’re working. Of course if you have any questions for us we’d be happy to answer those as well! As we mentioned above, we pride ourselves on top-notch customer service and we’ll go above and beyond to show you what that means to us.

We’re Going to Continue to Master Our Craft

As you might already know, we’re licensed, bonded, and insured; we’re also Certified Master Locksmiths, X-09 Certified, X-10 Certified, Total Door Certified, Members of SAVFA, NAFTA, and AOLA, and Military GSA Safe and Vault Registered. If you don’t know what any of those things are, that’s okay. All you need to know is that it means that we’re dedicated to our craft and we take great pleasure in continuing to learn more. After all, the more we know, the better we’re able to serve our customers!

In 2018, we plan to gain even more knowledge in our line of work and continue to grow as your local locksmiths. In short, if it has something to do with locks, we want to know as much as we can about it. From the lock on your car door to the safe you keep in your basement, you can rely on us to know exactly how to approach any situation you come to us with. It’s as simple as that!

Give Us a Call Today

As we push forward into 2018, we’ll be keeping this resolutions at the front of our minds and at the end of the day, it’s all because we want to be the absolute best at what we do. Whether you’re a business owner in Ocean View, a homeowner in Bethany Beach, or just someone who’s locked out of your car in Long Neck, we can take great care of you.

Regardless of the situation that you find yourself in, we can help! Feel free to fill out our form online and we’ll get back to you as soon as we’re able to. Prefer to speak on the phone right now? Not a problem! Give us a call any time at 302-469-6185 and we’ll be there to unlock your problems 24 hours a day. We look forward to hearing from you–and to making 2018 the best year yet.