Here at Pro-Lock and Safe, we love hearing what our customers have to say. Whether it’s a suggestion on what we can do to improve the quality of our services or a thank you for a job well done, it means a lot to us that our customers take the time to let us know how we’re doing. And, as you can probably imagine, we’re pretty excited about a few of our recent reviews.
That’s why in today’s blog we’re going to be sharing a few of the reviews that particularly stood out to us, so if you’re in need of a 24-hour locksmith and you’re checking the reviews to see what to expect, then keep reading, because this post is for you!
A Few of Our Favorite Pro-Lock and Safe Reviews
If you’re locked out, the last thing you want is to deal with an unfriendly locksmith who ends up doing more harm than good. It’s a subject that we have written about quite frequently in the past and it’s one that we’re incredibly passionate about. When you’re in the middle of an emergency, the last thing you want is for the person who is unlocking your car, home, or place to business to not have much of an idea of what he or she is doing, more concerned with making money (which is often different than the quote originally provided) than they are with getting you back to your day.
That’s not how we do things and we have the reviews to prove it. Here’s what our customers are saying about our team of locksmiths:
“Quick response and super friendly staff! Thanks for saving my day!“
Thanks for the kind words, Kaitlin! We’re so happy to hear that we saved the day and we pride ourselves on being fast to respond to our customer’s needs and friendly when we get there. Our team genuinely loves what we do and we’re fortunate to be able to do what we love on a daily basis.
“Excellent service, had deadbolts and new locks installed on all entrance doors. Made in the USA locks too! Highly recommend, very reasonable prices and fees. Don’t ‘DIY’ this job, get it done professionally by Pro-Lock and Safe.”
We appreciate the time you took to write such a great review, Paul, and we’re glad you were pleased with the service we provided! One of the things we love the most is using high quality tools and materials that are made in the United States. If you’re a new homeowner and you’re in need of fresh locks or even if your current locks are starting to show their age, our team would be glad to swap them out for something that can stand the test of time.
“Quick service. Unlocked my car in less than 30 minutes after I called!”
We’ve mentioned it before, but one of the things we strive for is getting to our customers with a quickness that’s unmatched in the industry. We know that you want to get back into your car and back on the road and we’ll do everything in our power to make that happen for you as quickly as possible. If you’ve locked your keys in the car, don’t sweat it, because we’re here to help.
“I have always had a wonderful experience with ProLock and Safe. They have done several jobs for me at work and are definitely customer service oriented.”
Thank you for the wonderful review, Rebecca! You know, customer service is something that’s of the utmost importance to us. Too often we’ve heard about unprofessional locksmiths who show up late, charge for more than what was originally quoted, and just generally have a bad attitude. At Pro-Lock and Safe, that’s just not how we do things. You can count on us to bring both experience and great customer service to the table every single time.
“Very customer friendly, educational and informative. Excellent quality with prompt and professional workmanship.”
That’s kind of you to say, Jeffrey. We strongly believe in unrivaled workmanship, something that is unfortunately lacking in this day and age. With the ability to buy everything cheaply in a big box store and a mentality that says that disposable items are the way to go, we’re proud to stand out as the company who takes pride in a combination of high quality work and an attention to detail in our workmanship.
Locked Out? We Can Help!
If you’ve been locked out of your vehicle, business, or home, we’re here to help. As Felton’s go-to 24-hour locksmith, you can count on the team at Pro-Lock and Safe to get you back to your normal day for a price that’s reasonable (that means no exorbitant charges and no hidden fees). Give us a call today!